We aim to make delivery as quick, simple, and eco-friendly as possible. All orders are packed in FSC-certified cardboard boxes — fully recyclable, plastic-free, and easy to store.

Delivery Options

Standard Delivery (orders under £75) – £4.95
Delivered in 2–3 working days.

Free Standard Delivery (orders over £75)
Delivered in 2–3 working days.

Premium Next Working Day Delivery – £8.95
Order by 12pm midday (Monday–Friday) for next working day delivery.
Not available for pallet orders.

Saturday Delivery – £12.95
Order by 12pm Friday for Saturday delivery.
Not available for pallet orders, Highlands & Islands, Northern Ireland, Isle of Man, or Isles of Scilly.

Highlands & Islands Delivery – £12.95
Applies to postcodes: AB, FK, IV, HS, KA27–28, KW, PA20–49, PA60–78.

Northern Ireland & Offshore UK Delivery – £14.95
Covers Northern Ireland (BT), Isle of Man (IM), and Isles of Scilly (TR21–25).

Couriers

• Boxed orders are delivered by Royal Mail or Parcelforce, depending on size and weight.
• Bulk pallets are delivered via Palletways.

Pallet Deliveries

For large or bulk orders, delivery will be made by Palletways: https://www.palletways.com/

• Pallets are delivered kerbside only using a tail-lift truck.
• Please ensure there is clear access for the delivery vehicle.
• Pallet deliveries usually take 2–4 working days depending on postcode.
• Next Day and Saturday delivery are not available on pallet orders.

Tracking & Notifications

Once dispatched, you’ll receive an email with tracking details. Couriers often send SMS updates on the day of delivery.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours, including photos if possible, so we can resolve quickly.