Returns & Refunds

We hope you’re delighted with your order. If you’d like to return an item, please submit your request within 14 days of delivery to qualify for a refund (excluding any delivery costs). Items must be returned to us within 30 days of delivery.

To request a return, simply complete the form below and our team will be in touch with next steps.

Prefer to speak with us? You can also request a return by phone on 0116 436 1690, Monday to Friday, 9am–1pm (excluding Bank Holidays).